The Recruiting Unblog (#Tru): Posts on Recruiting,H.R,Social Recruiting, Social Media and Technology. Base Camp For #Tru Events and @BillBoorman

I’ve been following the twitter stream from the Enhance Media Conference (#EMConf) today. The event covers all areas of on-line recruiting, and attracts about 450 attendees.I reported the twitter stream in my last post. It’s a long reading but well worth a glance to pick out your own highlights. There’s some real nuggets in there. Thanks to everyone who tweeted.
There’s a few recurring themes that keep jumping out from all these conversations that really get me thinking. Before the event, I read the excellent quarterly recruitment review from Jobsite, and blogged about the findings. 4 points stood out for me:

1: Recruiters are increasing the number of job boards they are using due to the difficulty in locating niche talent.

2: Conversely job seekers are reducing the numbers of job boards they are using, with many reverting to just 1, probably because of the same jobs posted in multiple channels, and job seeker fatigue.

3: Recruiters are becoming increasingly pro-active in sourcing, and less reliant on ads. This doesn’t mean job boards are losing out though, as recruiters are increasingly turning to C.V. databases to locate candidates, and see this as the most valuable feature of the job board.

4:Corporate recruiters are reducing cost of hire by moving to a direct sourcing model, at the expense of agency recruiters. Though agencies still feature highly in source of hire, it is decreasing and this trend is expected to continue.

Josh Bersins report on the UK market backs up this point. The average cost of hire in the UK is £5,311 compared to £2,158 in the US. The report attributes this difference to an over reliance on agencies in the UK, and that 50% of the companies in the research had consciously reduced their agency spend over the last year. At most conferences I attend or follow, corporate recruiter after corporate recruiter tells the same story, less reliance on agencies and less spend. The story coming out of #EMConf was very much the same.
Enhance Media’s Giles Guest,always one for research and stats, again made the point that recruiters were now using 3 – 5 job boards, and found the CV database the most valuable feature. The last speaker of the day, Gary Franklin, founder of The FIRM. (The forum for in-house recruitment managers), echoed the same story from member research. Nearly all the members used job boards, had reduced agency spend and ranked the C.V. database as the top feature.
Betwen Jobsite, The FIRM and Enhance Medias research, you’ve got to be talking 1000′sof corporate recruiters, all telling the same story, echoing the key-points of the Jobsite research. This has to be more than a short-term trend.
So what does this trend mean for the future? The happiest man in the room must have been Lee Biggins, owner of CV library, who operate a UK CV database of over 4,375,816 live CVs.and growing daily, drawn in by job aggregation featuring over 56,692 Live Jobs. Happy days for Lee, where the emphasis on the platform has always been the CV database. And this gets me thinking on how these factors could impact on the future of job boards and recruitment agencies.
Until recruiters develop internet sourcing skills on mass, sourcing from social profiles and other places, the importance of an up to date, accurate and easily searchable CV database is going to be invaluable. Corporate recruiters are getting increasingly pro-active, and need these single destinations to find candidates. Job seekers in turn are less active on job boards, and that means they are looking to be found rather than go looking at adverts. Is it inconceivable that the only value of job advertising on the database is candidate attraction to register their C.V? The increase in advertising spend on TV by Jobsite and other players in the market, promoting upload your CV rather than find a job ad would suggest that the job boards have been thinking this way for some time. They would certainly have been the first to see this trend.
The Jobsite research also highlighted that job seekers are only applying for jobs they are confident in getting. The job requirement needs to feature prominently in job ads to make them effective, and it often doesn’t. If job seekers are tired of applying for jobs they are not getting, this could lie behind this mind-set, with a reliance on the CV database because if recruiters call them, they must be a fit.
If this trend continues and increases, is it conceivable that advertising cost is reduced, perhaps even to the point of being free, in order to attract candidates to register their CV in the database? Is this the future revenue model for job boards?

We also need to consider what this means to agencies. The market is shrinking significantly, and that should lead to a change of thinking in the way that agency recruiters operate.
The one asset many agencies have is an over loaded data-base of CV’s. Agencies have been collecting them for years, a percentage with added notes from interview or conversation, and often in niche sectors. Could this be where the real potential revenue is for agencies in the future? They have the CV’s and records, the hiring companies would be willing to pay for their own access.
Now there’s no doubt that there will be legal considerations around data-protection and access, but these could be worked around by gaining consent to access, and presenting the data in the right searchable format. Whilst less corporates are willing to pay for the full recruitment process, what price would they put on access to recruiters data?

I’m going to be opening this up in 2 tracks at #trulondon on 22′nd – 23′rd Feb: Recruiter Models and Big Data. Come and join the conversation.
Bill

LINKS

Jobsite Research

Josh Bersins UK Market Report
Enhance Media
Gary Franklin
CV Library

BUY TICKETS FOR #TRULONDON: 16 LEFT

#EMConf:The Backchannel

  1. Enhance Media hosted the U.K.’s largest On-Line Recruitment Conference today. This is the highlights and story of the back channel. Most tweets come from those in the room. Thanks for keeping us all informed! Best to read bottom up. I’ve taken out duplicates and retweets



  1. Well done to the @EnhanceMediaLtd team for a great #emconf today!
    Thu, Jan 26 2012 11:17:50
  2. Share
    Catherine Schlieben from @ITVJobs proves how useful client presentations are at this kind of event. #emconf
    Thu, Jan 26 2012 11:15:55
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    “Nature of #SocialMedia means our team needs to become expert marketers & communicators – as well as expert recruiters.” ITV #emconf
    Thu, Jan 26 2012 11:12:52
  4. Share
    ITV social media – ‘social fluff vs value add’ #emconf
    Thu, Jan 26 2012 11:11:34
  5. Share
    Can I just say thanks for some g8t summarising from @DavidJohnston1 and @ncreswell at #emconf b4 I forget!
    Thu, Jan 26 2012 11:10:00
  6. Share
    ITV and Catherine showing a marketing and market lead approach to Resourcing #emconf
    Thu, Jan 26 2012 11:14:00
  7. Share
    Analyse, measure and respond. ITV learning from metrics and data. #emconf
    Thu, Jan 26 2012 11:10:13
  8. Share
    ITV recruitment online strategy 2012 ‘they’re out there, go find them’ – compelling content, well networked recruiters, job boards #emconf
    Thu, Jan 26 2012 11:08:59
  9. Share
    ITV communicating benefits of LinkedIn referal platform across the business #emconf
    Thu, Jan 26 2012 11:09:12
  10. Share
    “2012 will be about talent pooling – the right candidates are out there, we just need to find them.” @Cschlieben #EMCONF
    Thu, Jan 26 2012 11:08:12
  11. Share
    ITV using quieter recruitment time to build good Talent Pools for the future. Nuture and be proactive #emconf
    Thu, Jan 26 2012 11:07:49
  12. Share
    ITV social media – ‘social fluff vs value add’ #emconf
    Thu, Jan 26 2012 08:21:05
  13. Share
    “Nature of #SocialMedia means our team needs to become expert marketers & communicators – as well as expert recruiters.” ITV #emconf
    Thu, Jan 26 2012 08:21:05
  14. Share
    Belief and support from the board very important in ITV’s success. Helped with investment #emconf
    Thu, Jan 26 2012 11:05:14
  15. Share
    @BillBoorman CV database licences can be expensive and you have to pay the person that does the searching. Better quality perhaps? #emconf
    Thu, Jan 26 2012 11:04:44
  16. Share
    ITV recruitment online strategy 2012 ‘they’re out there, go find them’ – compelling content, well networked recruiters, job boards #emconf
    Thu, Jan 26 2012 08:21:05
  17. Share
    Quality not Quantity #emconf
    Thu, Jan 26 2012 11:08:19
  18. Share
    #emconf – for those who can’t create an internal recruitment team, outsourcing is a great option – will still see a huge fall in CPH
    Thu, Jan 26 2012 11:03:34
  19. Share
    ITV decreased cost per hire fr £8k to £1k in less than a year, due to intro of dedicated rect team subsequent actions. Kudos! #emconf
    Thu, Jan 26 2012 11:02:35
  20. Share
    Great to see Catherine bringing best of agency techniques inhouse #emconf
    Thu, Jan 26 2012 10:59:31
  21. Share
    @ncreswell Not seen any Head of Sourcing roles yet… that would be a very interesting job to have! :) #emconf
    Thu, Jan 26 2012 10:57:57
  22. Share
    Love way #ITV focus on output of employees’ work for their #employerbranding video. Emotionally powerful, and cheap (for them) #emconf
    Thu, Jan 26 2012 10:57:57
  23. Share
    @tinagupta79 agreed in fact all employees can help source talent through their networks and it can be measured given the right tools #emconf
    Thu, Jan 26 2012 10:55:43
  24. Share
    “No such thing as online recruitment – only online sourcing. Rect inherently requires personal touch.” Wise words fr @garyfranklin #emconf
    Thu, Jan 26 2012 10:55:18
  25. Share
    Recruitment will always remain a high touch function: there is online attraction,but recruitment will remain 1-1 @garyfranklin #EMCONF
    Thu, Jan 26 2012 10:54:42
  26. Share
    Not sure how you can assume that because there has been no change in offline, job board ads must be declining? @garyfranklin #emconf
    Thu, Jan 26 2012 10:52:50
  27. Share
    FIRM survey showing increasing use of CV databases #emconf
    Thu, Jan 26 2012 10:52:28
  28. Share
    More companies moving towards direct sourcing #EMCONF
    Thu, Jan 26 2012 10:51:50
  29. Share
    @ncreswell same mistakes are being made in copy writing, that were being made 15 years ago in print #emconf
    Thu, Jan 26 2012 10:51:14
  30. Share
    @DerekPilcher Thats what the @JobsiteUK research said. Database over advertising #EMConf
    Thu, Jan 26 2012 10:50:40
  31. Share
    Managers should definitely play a role in using their networks and groups to help source and hire the right talent #emconf
    Thu, Jan 26 2012 10:50:01
  32. Share
    People making a living out of advising companies how to make job descriptions #SEO friendly. Should be core skill for recruiter #emconf
    Thu, Jan 26 2012 10:48:16
  33. Share
    ‘Advertising on job boards may be declining in favour of CV database searching’: insight coming via @garyfranklin from TheFIRM #EMCONF
    Thu, Jan 26 2012 10:48:09
  34. Share
    33% of The FIRM members no longer advertise offline. #Emconf
    Thu, Jan 26 2012 10:47:25
  35. Share
    FIRM Employer research says 93% use job boards, 41% use 3-5 boards #EMCONF
    Thu, Jan 26 2012 10:46:39
  36. Share
    Print ads for recruitment aren’t dead – but only in niche markets, usually local geographic ones. #emconf
    Thu, Jan 26 2012 10:46:27
  37. Share
    Jobs boards good for #employerbranding, not for applications. Bet @garyfranklin agrees there are better ways to build brand #emconf
    Thu, Jan 26 2012 10:45:38
  38. Share
    #emconf 32% of FIRM members use six plus types of job board
    Thu, Jan 26 2012 10:44:28
  39. Share
    93% of companies surveyed by FIRM use job boards – almost half use between 3 & 6 boards #emconf
    Thu, Jan 26 2012 10:44:23
  40. Share
    #emconf 41% of companies use 3 to 5 job boards.
    Thu, Jan 26 2012 10:43:55
  41. Share
    41% of respondents use 3-5 job boards. #emconf Are people measuring success of adverts or CV search?
    Thu, Jan 26 2012 10:43:44
  42. Share
    From The Firm survey – still only 7% of recruiters use no job boards at all #EMCONF
    Thu, Jan 26 2012 10:43:39
  43. Share
    41% of companies use 3-5 job boards #emconf
    Thu, Jan 26 2012 10:42:39
  44. Share

    Here is @garyfranklin sharing that 75% of FIRM respondents currently using SM in recruitment http://twitpic.com/8bxccw #emconf
    Thu, Jan 26 2012 10:40:28
  45. Share
    Low percentage of vacancies filled by an agency! BUT The use of agencies should not go away – @garyfranklin at #emconf
    Thu, Jan 26 2012 10:39:36
  46. Share
    A skilled Resourcing Team essential to find best people. Quality key, but without quantity you won’t get enough. All about balance #emconf
    Thu, Jan 26 2012 10:38:09
  47. Share
    Sourcing great talent key responsibility for Resourcing Functions. #firm #emconf
    Thu, Jan 26 2012 10:34:13
  48. Share

    @garyfranklin speaking at #EMCONF http://pic.twitter.com/vlqq9cz8
    Thu, Jan 26 2012 10:33:55
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    @BillBoorman I don’t use facebook to connect professionally – that’s what linkedin is for… #EMCONF
    Thu, Jan 26 2012 10:33:31
  50. Share
    #emconf 89% of FIRM members want to optimise resources and costs
    Thu, Jan 26 2012 10:33:28
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    beKnown has 230000 weekly active users but they won’t reveal the total user count until it reaches the number they want! #EMCONF
    Thu, Jan 26 2012 10:26:21
  52. Share
    Beknown current unknown? That is the question #EMCONF
    Thu, Jan 26 2012 10:25:30
  53. Share
    Lol. People really don’t like the idea of employers seeing FB profiles… #bitchingaboutjob or #trafficconeonhead? #EMCONF
    Thu, Jan 26 2012 10:22:33
  54. Share
    Come and visit us in the tea room and we’ll run CV searches for you #emconf
    Thu, Jan 26 2012 10:08:54
  55. Share
    #emconf heard some “interesting” points thought we’d share this…www.netnatives.com/our-work/the-guardian/
    Thu, Jan 26 2012 10:07:23
  56. Share
    Having paid to be here for the day, watching this endless demo is a bit like paying to see the ads in the cinema. #emconf
    Thu, Jan 26 2012 10:05:35
  57. Share
    Right, so without playing with it i can’t be sure, but don’t think I want to use a social network within a SN! Too much work! #Emconf
    Thu, Jan 26 2012 10:03:14
  58. Share
    The only reason I joined Facebook in 2009 was to find out about how to use it for #employerbranding – and then got hooked! #emconf
    Thu, Jan 26 2012 10:01:31
  59. Share
    It’s a SM profile inside a SM profile. Still don’t get it over using FB for personal and LinkedIn for professional #emconf
    Thu, Jan 26 2012 10:00:25
  60. Share
    BeKnown uses semantic search to find jobs on the Monster website that will be relevant to you based on your skills and experiences. #EMCONF
    Thu, Jan 26 2012 10:00:24
  61. Share
    @TheSourceress @moraysouter agree, Facebook knows far too much to be trusted! #emconf
    Thu, Jan 26 2012 09:58:17
  62. Share
    Think I’m busy enough managing my other 5 social media profiles to join another one that doesn’t seem to offer much more #emconf
    Thu, Jan 26 2012 09:57:58
  63. Share
    Live beKnown demo going on now, interesting stuff! @Hoorayhenry #emconf
    Thu, Jan 26 2012 09:56:44
  64. Share
    Never present to an audience with kids animals or a live demo #monster @hoorayhenry handling it well at #EMCONF
    Thu, Jan 26 2012 09:56:02
  65. Share
    Live demo fail. The mouse isn’t moving, @hoorayhenry is having to direct the technician. Interesting stuff on @BeKnown so far #EMCONF
    Thu, Jan 26 2012 09:55:31
  66. Share
    The big difference with BeKnown is that users recommend skills not jobs. Skills searchable. #EMConf
    Thu, Jan 26 2012 09:56:20
  67. Share
    #emconf I’ll wet my finger shall I! Quote of the conference!
    Thu, Jan 26 2012 09:55:13
  68. Share
    Very Good presentation from Monsters David Henry #emconf
    Thu, Jan 26 2012 09:54:22
  69. Share
    ~4 people in the audience DON’T use Facebook! :-) #emconf
    Thu, Jan 26 2012 09:53:41
  70. Share
    Why Beknown? Monster want to be where the people are. We’re on FB more #emconf biggest age group 25-34
    Thu, Jan 26 2012 09:51:53
  71. Share
    Ppl visit facebook on average 34.2 times per month compared to linked in 3.5 times per month #emconf
    Thu, Jan 26 2012 09:51:34
  72. Share
    62% of people are anxious about mixing friends and work colleagues in their online networks via @hoorayhenry presenting at #EMCONF
    Thu, Jan 26 2012 09:48:22
  73. Share
    @MoraySouter you guys seem to be generating a lot more tweets from #emconf than in previous years though.
    Thu, Jan 26 2012 09:47:53
  74. Share
    Interesting talk from @hoorayhenry about social media and how Monster has diversified beyond being just a job board #EMCONF
    Thu, Jan 26 2012 09:47:35
  75. Share
    #emconf small number of the audience are on Twitter. Even fewer have over 100 followers.
    Thu, Jan 26 2012 09:46:01
  76. Share
    Best presentation of the day so far from @hoorayhenry #EMCONF
    Thu, Jan 26 2012 09:45:14
  77. Share
    Interesting to hear similarities between what LinkedIn and what Monster are doing… #emconf
    Thu, Jan 26 2012 09:44:35
  78. Share
    Recent survey showed that 31% of people are active on Facebook, Twitter and LinkedIn. #EMCONF
    Thu, Jan 26 2012 09:43:58
  79. Share
    It’s a thin line between describing your product and pitching it… #emconf
    Thu, Jan 26 2012 09:42:03
  80. Share
    “@SteveOthen agree about Giles. He was outstanding. Love recruiting data, love it when people are data geeks! #emconf” @EnhanceMediaLtd
    Thu, Jan 26 2012 09:40:47
  81. Share
    “@ashleyrich: Who knew the legal stuff is far more interesting than google! #emconf” @EnhanceMediaLtd
    Thu, Jan 26 2012 09:40:17
  82. Share
    Authenticity. Be truthful, set expectations that are real. Don’t portray your business as something its not. #emconf
    Thu, Jan 26 2012 09:37:31
  83. Share
    Hiring and internal talent mgt should be linked up, very well said @hoorayhenry #emconf
    Thu, Jan 26 2012 09:37:03
  84. Share
    Do we really have different professional and personal selves? Interesting question that doesn’t go away. #EMCONF
    Thu, Jan 26 2012 09:30:34
  85. Share
    No-one forces you to join LinkedIn, Twitter or Facebook. Just use common sense. #emconf
    Thu, Jan 26 2012 09:27:03
  86. Share
    Quote from @neilmorrison at #emconf – lawyer is disagreeing with him…believes can control what people say online
    Thu, Jan 26 2012 09:24:27
  87. Share
    When it comes to #SocialMedia in / and the workplace, law doesn’t allow for blurring between work and personal life. How could it? #emconf
    Thu, Jan 26 2012 09:20:24
  88. Share
    Ownership of content raises lots of questions around SOPA, will SM sites been seen as the publishing owner if they have full license #emconf
    Thu, Jan 26 2012 09:19:32
  89. Share
    “@ashleyrich: Who knew the legal stuff is far more interesting than google! #emconf” so true!
    Thu, Jan 26 2012 09:19:22
  90. Share
    #emconf No social media presentation is complete without a youtube video of planking.
    Thu, Jan 26 2012 09:19:22
  91. Share
    @SteveOthen agree about Giles. He was outstanding. Love recruiting data, love it when people are data geeks! #emconf
    Thu, Jan 26 2012 09:17:13
  92. Share
    @mitchsullivan yep, here: bloggingthelaw.com/2012/01… (used as #emconf example)
    Thu, Jan 26 2012 09:33:45
  93. Share
    If make hiring decision based on info gathered from #SocialMedia then must have permission. At risk of discrimination, regardless. #emconf
    Thu, Jan 26 2012 09:13:05
  94. Share
    Employers legally have to get consent before scanning a candidates linked in and Facebook profiles. Does this happen? #emconf
    Thu, Jan 26 2012 09:11:32
  95. Share
    #EMCONF imagine if I owned a car but anyone in the can use it…. FB does this, I own my profile but they can use the content without limits
    Thu, Jan 26 2012 09:09:50
  96. Share
    If you leave your company, do you own your followers/fans?
    Seems it depends on your employment contract. Great stuff from lawspeed #emconf
    Thu, Jan 26 2012 09:08:18
  97. Share
    Might leave Facebook now… #emconf
    Thu, Jan 26 2012 09:07:07
  98. Share
    Are Twitter followers worth $2.50 each? #EMCONF
    Thu, Jan 26 2012 09:06:35
  99. Share
    Facebook don’t own the stuff that you’ve posted, at they have licence to use them! Same goes for LinkedIn it appears #emconf
    Thu, Jan 26 2012 09:01:59
  100. Share
    If you want something to be private. Don’t post it. Your Digital Footprint is long term #emconf
    Thu, Jan 26 2012 09:01:25
  101. Share
    If you’re using a free service is it really a shock to not own any content you put on their web servers. #emconf
    Thu, Jan 26 2012 08:59:24
  102. Share
    Great stuff so far at #emconf People might even stay to the end this year with the big finish courtesy of @garyfranklin and @cschlieben
    Thu, Jan 26 2012 08:55:56
  103. Share
    First reference to SOPA from Lawspeed #EMCONF
    Thu, Jan 26 2012 08:55:28
  104. Share
    “@MonsterWW: We’ve continued to add new features and functionalities to @BeKnown – $MWW #BeKnown” #emconf @hoorayhenry up soon
    Thu, Jan 26 2012 08:54:33
  105. Share
    Happy birthday @jimmyticket celebrating at #emconf today!
    Thu, Jan 26 2012 08:55:10
  106. Share
    @LanguageJobs @thomasbreach The Google talk was quite promotional #emconf
    Thu, Jan 26 2012 08:51:49
  107. Share
    Very tasty lunch at #emconf. Now to the social media legal masterclass!
    Thu, Jan 26 2012 08:50:44
  108. Share
    Very thought provoking seminar about online recruitment. Lots of ideas for @RPCLaw brilliant #emconf #in
    Thu, Jan 26 2012 08:45:43
  109. Share
    Really interesting morning at #emconf Can’t wait for the afternoon speakers!
    Thu, Jan 26 2012 08:45:19
  110. Share

    Always a yummy lunch at #emconf http://twitpic.com/8bvkwx
    Thu, Jan 26 2012 08:13:31
  111. Share
    Back in the Tweet stream – catching up with some ‘interesting’ points from #EMconf
    Thu, Jan 26 2012 08:06:44
  112. Share
    @LanguageJobs Harsh? The reality is for most low salary jobs, employers do not head hunt, they advertise. LI is a proactive tool. #EMConf
    Thu, Jan 26 2012 08:04:29
  113. Share
    Straight from Google, if recruiters don’t have a mobile website then they are probably losing at least 10% of search traffic #EMCONF
    Thu, Jan 26 2012 07:59:50
  114. Share
    The more you do of something the better you get at it.., data of course! #emconf
    Thu, Jan 26 2012 07:52:09
  115. Share
    Good data, well-used analytics give recruiters more control, and hence empower them #emconf
    Thu, Jan 26 2012 07:45:41
  116. Share
    Server logs give 3 times more unique users than ip tracking. Both are correct? #emconf interesting stuff!
    Thu, Jan 26 2012 07:44:43
  117. Share
    #emconf as a customer insight analyst I totally agree that data insight = value :D
    Thu, Jan 26 2012 07:44:12
  118. Share
    38% candidates put off by term “competitive” salary. 54% week indication of career progression opps. Note to self: re-write JDs! #emconf
    Thu, Jan 26 2012 07:43:53
  119. Share
    54% of candidates say info re. #career #progression is in top 3 most important elements of #job advert. Interesting! #emconf
    Thu, Jan 26 2012 07:42:20
  120. Share
    What candidates want in a job ad – 54% career opportunities, 36% candidate spec only 12% company info >> useful for writing job ad #emconf
    Thu, Jan 26 2012 07:41:50
  121. Share
    Recruiters (esp my clients) 38% of job seekers find the salary def ‘competitive’, off-putting. See, told ya! #emconf
    Thu, Jan 26 2012 07:41:41
  122. Share
    54% of candidates say that career progression information is one of the most aspects of a job advert. #EMCONF
    Thu, Jan 26 2012 07:40:37
  123. Share
    Is Giles going to talk about how most ATS integrations effectively hide the vacancies from Google? #emconf
    Thu, Jan 26 2012 07:40:26
  124. Share
    Most important part of a career site is ease of navigation and search #emconf
    Thu, Jan 26 2012 07:38:07
  125. Share
    Design is one of the 3 least important factors for a candidate on a career site #emconf
    Thu, Jan 26 2012 07:37:42
  126. Share
    34% of users say that complex navigation puts them off using a careers website. #EMCONF
    Thu, Jan 26 2012 07:37:10
  127. Share
    #emconf quality score trumps bid price on search results. Can anyone from Google confirm this?
    Thu, Jan 26 2012 07:37:05
  128. Share
    #emconf pay per click ads on google. Highest bid does not = top place… Depends on a load of metrics inc relevance
    Thu, Jan 26 2012 07:36:12
  129. Share
    “@csadams: People searching with location are more active candidates. #emconf” interesting stuff
    Thu, Jan 26 2012 07:35:20
  130. Share
    Keywords – people who use job type and location are more active and more likely to convert #emconf why its important for jobs to be indexed
    Thu, Jan 26 2012 07:32:22
  131. Share
    I love the science bit… #emconf
    Thu, Jan 26 2012 07:31:36
  132. Share
    @csadams I would also ignore most, but one for UX testing was very obvious and a bit disturbing lately #emconf
    Thu, Jan 26 2012 07:31:33
  133. Share
    Users typing “media career opportunities” statistically more likely to have high quality experience than those typing “media jobs” #emconf
    Thu, Jan 26 2012 07:30:51
  134. Share
    67% of candidates use search engines as part of #job #seeking process #emconf
    Thu, Jan 26 2012 07:29:15
  135. Share
    Call to action stats – “apply now” gets 15x more applications than “learn more” #emconf
    Thu, Jan 26 2012 07:29:05
  136. Share
    Bit.ly urls do real-time analytics too. Are goo.gl ones better? Lack of analytics has always put me off tiny urls. #emconf
    Thu, Jan 26 2012 07:28:23
  137. Share
    Calls to action for vacancies on Twitter – ‘apply now’ gets as many applications as ‘to apply’ ‘join us’ ‘learn more’ together #emconf
    Thu, Jan 26 2012 07:26:44
  138. Share
    Don’t make people think, keep things simple. Same with data. Apply Now is simple call to action #emconf
    Thu, Jan 26 2012 07:26:40
  139. Share
    #ApplyNow is by far the most effective hashtag in a career tweet #emconf @JobsWithUs
    Thu, Jan 26 2012 07:26:27
  140. Share
    Using right call to action on social media posts has large impact on engagement #emconf
    Thu, Jan 26 2012 07:26:06
  141. Share
    51% of employers not measuring activity. Not surprised after few hands up using Google Analytics #emconf
    Thu, Jan 26 2012 07:19:20
  142. Share
    Q How do Google process 75,000 CVs a week? A Over 200 recruiters globally scan them initially #emconf
    Thu, Jan 26 2012 07:16:23
  143. Share
    How do google handle 2M CVS. With several hundred people scanning rather than reading #emconf
    Thu, Jan 26 2012 07:15:58
  144. Share
    @orlacummins webtrends works well for us #emconf
    Thu, Jan 26 2012 07:14:39
  145. Share
    Don’t forget how ingrained Google is with our lives at all levels #emconf
    Thu, Jan 26 2012 07:08:43
  146. Share
    Google “50% of executives watch YouTube weekly for work purposes” #emconf
    Thu, Jan 26 2012 07:08:19
  147. Share
    According to Google, 1 in 3 YouTube users uses video for business purposes. Could these be passive candidates? #EMCONF
    Thu, Jan 26 2012 07:07:45
  148. Share
    Can YouTube be used for recruitment? With such a large userbase, it could be a good way to reach potential candidates… #EMCONF
    Thu, Jan 26 2012 07:06:47
  149. Share
    Youtube massive in connecting with your target audience #emconf
    Thu, Jan 26 2012 07:06:15
  150. Share
    10% of google searches are from mobile (did I hear that right?)…. Makes sense I guess but thought it would be more. #emconf
    Thu, Jan 26 2012 07:06:24
  151. Share
    #recruitment related search queries on mobiles went up 3fold in 2011 compared to 2010, says google #emconf
    Thu, Jan 26 2012 07:05:29
  152. Share
    Google vs LinkedIn, who knows you best? Only one way to find out! #emconf
    Thu, Jan 26 2012 07:04:30
  153. Share
    Sounds to me like Google thinks about entering the job search market as one extension of social search …? #emconf
    Thu, Jan 26 2012 07:04:21
  154. Share
    Google search going to be more and more about people. Don’t underestimate the importance of making content accessible #emconf
    Thu, Jan 26 2012 07:03:49
  155. Share
    From this morning – LinkedIn now has 135million users, growing at 2 per second. Some interesting recruiting tools too #emconf
    Thu, Jan 26 2012 07:01:38
  156. Share
    The Google please hire me guy has come up. They didn’t hire him, but because they treated him well, they came out of it well #EMCONF
    Thu, Jan 26 2012 06:58:18
  157. Share
    5 out of ~500 delegates have used Google hangouts! #Emconf
    Thu, Jan 26 2012 06:56:28
  158. Share
    Show of hands re Google users quite low(!) Be interested to hear case study re uses for recruitment #EMCONF
    Thu, Jan 26 2012 06:56:02
  159. Share
    “Recruiters. You’re never there when I need a job, but always calling when I’m working” #emconf Michel – Google How true!
    Thu, Jan 26 2012 06:52:08
  160. Share
    Now at #emconf we’re hearing about recruitment at Google – 75,000 CVs globally in ONE week…2m last year globally!
    Thu, Jan 26 2012 06:50:05
  161. Share
    Andy Hill sharing how they use LI for 15% of hires. Saving £700,000 in agency fees. Fab adv for the LI recruiting tool – for inhouse #emconf
    Thu, Jan 26 2012 06:04:45
  162. Share
    Ivensys reduced agency hires from 20% to 10% – LI now account for 15%, cost savings of £700k #emconf
    Thu, Jan 26 2012 06:03:14
  163. Share
    @linkedin 3 mission statements for candidates 1) Identity 2) Insights 3) Everywhere #emconf
    Thu, Jan 26 2012 05:57:23
  164. Share
    #Google 2 million cvs a year?! *faint* #emconf
    Thu, Jan 26 2012 06:50:28
  165. Share
    77% of brand content created by others…. Read it and weep protective brand team! #emconf
    Thu, Jan 26 2012 06:53:40
  166. Share
    #emconf online recruitment conference 2012 (@ Royal Geographical Society w/ 12 others) 4sq.com/z74Tpj
    Thu, Jan 26 2012 06:53:30
  167. Share
    #emconf trying to pitch Google . I am one of only 4 in the room who have used a hangout!
    Thu, Jan 26 2012 06:55:31

I was sent a link this week from @JeffreyTMoore, about how Google students have started broadcasting live hang outs on Google+. Jeff is a lead recruiter for the engineering team on the East Coast, for Google. I got to spend some time with him when he came to #truBoston, when we were trying to work out how the new channel Google+ might work for recruiting. Whilst being able to segment followers in to circles, it was the concept of hang outs that we got most excited about.
Jump forward 6 months, as the channel is starting to take shape, and Jeff has launched a weekly broadcast to connect with the students who could form the future in-take. Students leave questions on the moderation page, and Jeff acts as host posing the questions for the Google students to answer. As well as students, Moore has hosted hangouts for recruiters to advise job seekers in areas like technical interviews and resume writing, as well as Engineers in Google The hangouts are recorded and posted to YouTube, where they are attracting additional views.
The first company to really use students, live broadcast and U-Stream and Facebook was Deloitte Grads in NZ. This was new, and innovative, and led to some great results, both in terms of hiring and candidate perception. Combined with other social media activity, Deloitte became cool. The project was led by head of recruiting in New Zealand, Richard Long, and was put together by Consultant and Community DJ, Paul Jacobs.(No stranger to #tru or this blog.). Google+ hangouts are an extension of this. They have a different feel, more like a broadcast Skype call, that I’m sure will resonate with viewers. Google+ also enables multiple contributors in different locations to take part. Viewers can join the circles behind the hang out, in order to connect with Google recruiters, or the employees who have appeared in the broadcast. Unlike Livestream or similar products, it’s also free to use.

Since the introduction of branded pages, the potential to combine hang outs with other Google+ features has really opened up. Find people on + is now incorporated in to the main interface, making searching and sourcing easy. This makes messaging invites to join a hang out a great option, then inviting the viewers in to a dedicated circle, where you can continue to share targeted content. Because it’s a new channel, there’s also no conflict with personal/business space as with Facebook. I’m now coming round to the prospect of Google+ as a recruiting channel, and I’m sure the developers are working on new apps that will make this even easier.

If Google can do it, why can’t you?

Bill

BTW: Heres the Google+ Students Page , there’s over 42,000 connections, and a few of the episodes:

Deloitte Grads

Jefferey T Moore

Jobsite founder Keith Potts  today announced the launch of new digital recruitment group “Evenbase”.  Potts,  takes the helm as Chief Executive Officer of the new business, which sees new responsibilities for key personnel in the team.

This is a bold but logical move to formally combine the complimenting services offered by the companies in the group, and provide a springboard for growth globally. The plan for Evenbase was formulated during a 4 month strategy project in 2010, with much of 2011 getting all the pieces and personnel in place during 2011. Speaking to Potts, he is clearly excited by this next stage of growth, whose roots lie in a porta-cabin in Portsmouth. It’s clear in what he says that despite the success of the business, his biggest pride is in the team he has built around him during this time.

For Potts, Evenbase means the day-to-day focus moves from operational to strategic.Potts puts much of the success of the business down to people, and that they have been able to retain the entrepreneurial  characters within the business, and this has impacted on the group. It’s the people who are at the heart of everything, and it’s the people who will continue to move the business forward. They have assembled an enviable team. The purpose of the Group is explained on the newly unveiled website:

“Evenbase is a global digital recruitment group. We discover and develop intelligent recruitment services that revolutionise the matching of talent with opportunity.”

The Evenbase portfolio contains market leading digital recruitment assets including Oilcareers, Jobsite and 10 other niche, generalist and vertical sector job boards, the leading multi-poster and unified search provider Broadbean, and technology partnerships including NHS Jobs, Northcliffe Media and Johnston Press. The structure of the business sees the formation of a central group executive, with four business units, each headed by a Managing Director and shares a vision to revolutionise how candidates find work and how companies source and hire candidates domestically and globally. Keith Potts, Evenbase Chief Executive Officer, says; “Today’s announcement is a significant milestone in the group’s maturity as a business.

Potts continues; “We’ve come a long way from a family start-up as Jobsite.co.uk, to the group of market leading brands and 330 employees we have today. It’s not surprising that our ambitions outgrew our structure and operating model along the way. Although many of our brands are already operating on the international stage, we see a far greater potential for Evenbase given the synergies of our portfolio as a whole.”

I see this as an exciting progression for each of the individual business. I see the 5 big factors in recruiting forward are:

> Collaborative technologies

> Data mining and analysis

> Local focus, global reach

>Innovation

> Ease of operation and interaction

There is no doubt that with a unified approach between the brands, on and off-line presents a powerful force in the market place, and ticks all these boxes. Whilst being big names in their own right, each of the individual brands have had a largely domestic focus until recent years, that said, they have by no means been parochial in outlook. The accumulated expertise across traditional media, on-line media and job distribution places them in a unique position for growth globally. Jobsite currently power all the on-line job advertising for 55 local newspapers, and reach 60% of domestic households in the U.K. The job board business has quietly launched brands in 5 countries, and Broadbean now service 65 countries with a growing operation in Newport Beach in Orange County, USA, employing 25 people in a relatively short space of time. Over the last few years, Broadbean have been switching their product offering from essentially agency focussed, to the corporate market, numbering some significant global brands in their portfolio. The NHS are the second largest employer in the world, and it is the Jobsite portal that powers all of the NHS jobs. There collective scale has perhaps been hidden till now, behind the individual brands. I know Keith, Felix Wetzel, Strategy development Director and Broadbean founder and CEO Kelly Robinson well from their involvment and support of #tru events. The candidate is always at the heart of their business approach, and I’m confident that Evenbase, with Potts at the helm will retain this focus, and that is good news for candidates globally. I’ve been impressed by how Jobsite and Broadbean have been using the “Big Data” available to them to develop their capabilities in data analysis and predictive user functions. I’m sure this will feature in new offerings from the group. Evenbase will have 4 key areas of operation:

1. Job boards: Focusing on the delivery of superior service and solutions across the portfolio’s generalist, niche and vertical market job board brands

2. Business Solutions: Providing award-winning, scalable job board and recruitment software services to the Public and Private sectors

3. New ventures: Focused on the international expansion of key group assets and roll out of new business models and initiatives.

4. Recruitment software: Providing recruitment software solutions for multi-posting, CV search, candidate matching and reporting tools Keith Potts added “Evenbase gives us a solid foundation for both international expansion and the fulfilling of opportunities not only for our brands but also for our clients, partners and candidates. Day to-day business will continue as normal for brands within the portfolio, while the Evenbase executive team will focus on our ambition to become a truly global digital recruitment group within three years.”

The Evenbase Executive team consists of: – Keith Potts, Chief Executive Officer – Damian McCallion, Chief Operating Officer – Felix Wetzel, Strategy Development Director – Graham Potts, Group IT Director – Mike Wall, Managing Director – Job boards – Heather Wozniak, Managing Director – Business solutions – Ray Duggins, Managing Director – New ventures – Kelly Robinson, Chief Executive – Broadbean – Dan Martin, Managing Director – Broadbean This is big news in the industry, and I’m delighted in particular for Keith, Kelly and Felix, proof that good guys need not necessarily come second. While this is a great move for the businesses that form Evenbase, I’m confident that it will be good news for candidates and companies alike, and expect to see some exciting innovations emerge from these collaborations. I wish Keith,Felix, Kelly and all the team the very best for the future. I’m expecting great things,with plenty of innovation.

Bill

LINKS Evenbase.Com

#TruLondon platinum sponsor, and good friend to #tru, Jobsite UK, have just released their latest results from candidate and recruiter research, that tells an interesting story. I always value this research published each quarter, because it is conducted by an independent research company.  HPI,  conduct on-line research of 500 job seekers and 200 Recruiters, (split between corporate and agency.) The survey was conducted between October and November 2011. This post is my interpretation of the report, and some thoughts of my own. You can download the research on the link at the end of this post. The report is detailed and thought-provoking, and provides plenty of opportunity for discussion.

Thanks again Jobsite for sharing!

The Quarterly Recruitment Review.

Before going in to what the data tells us, I think it is worth noting that the research is taken from active job seekers who are being proactive in their job search. My experience of the businesses I’m working with is that an important part of attraction strategy needs to be targeted at those candidates labelled passive. Those that are probably still employed, (due to their skills being in demand), and it is this target group that is best approached through engagement and a social approach. I make this point not to discredit or rubbish the results, because I think they are important, but because it would be easy to underestimate the importance of a social approach based on the results. That said, the results illustrate why a balanced approach to recruiting is still important, to attract the passive (reached through social), and the active (reached through more traditional means.).
50% of the candidates who responded declared themselves as active in the job market, and 50% declared themselves as not active, but would consider a move over the next 12 months. I think that there is a third important category for recruiters to consider. That is those people who are not considering a move, and are content in their jobs. In my opinion, this is an important part of the market, given that hiring managers are increasingly looking for 100% fit. We also need to consider that many of the new jobs in the “knowledge” economy have not previously existed, and working people have evolved in to these roles in line with the changing demands of their employers, both in terms of skills and knowledge. Because these people are moving forward in their careers with their existing employers, they are less likely to be active, and in particular looking at job boards or advertising. This section of the talent pool are only likely to be reached through a strategy of direct sourcing or social engagement, to tempt them in to looking. They will also have very different needs in terms of content or relationship, perhaps taking an even longer term view. This section of the talent pool are not covered by the research, that said, this is only my opinion and i have no data to support it.
Equally, I think it is easy to underestimate the importance of employer branding, as an extension of corporate brand, and reputation in attracting talent now and in the future. There is nothing in the report to say why candidates choose one employer over another, other than the impact of one ad over another, and where the candidates have formed their opinions on employers. This may be much less important to candidates who are actively looking for a job, including those who are unemployed and driven by different needs, but it is an important consideration none the less, and central to a social recruiting strategy. What the report does tell us is that the number of candidates incorporating social in to their active job search is up to nearly 50% of those surveyed. This tells me that whilst this is not the principle approach to job seeking, there is an increasing appetite for social, and I don’t see this diminishing. Of equal interest and importance is the increase in candidates using career sites as a means of choosing target employers, following job opportunities and applying. This should be the wake up call for many companies to take another look at their career site and its growing importance as more than just a notice board for jobs.
For the first time since the research began in 2008, more advertisers are choosing job board advertising over printed media. This is not the story of job boards dying.

The key headlines:

> The mood among job seekers is continuing to look black, with a continued increase in the number of job seekers who feel less optimistic about their prospects looking forward. Only 23% of those asked felt more optimistic.
> S.M.E. businesses reported decreased hiring in the last quarter with a surprising growth in the S.O.H.O. (Small or home office environment) , now accounting for nearly 25% of hiring. That said, S.M.E.’s account for the highest % of hiring, narrowly ahead of corporate businesses.
> Employers are showing more confidence in the use of agencies for hiring, increasing by 4 points over the last quarter, though agencies have slipped from second to third choice behind on-line job boards and newspaper advertising. This is perhaps explained by the more pro-active approach taken by corporate recruiters, away from using agencies as a default setting. I would expect this trend to continue, along with a growth in social. Although the report shows minor use by employers, increased use by job seekers (up to nearly 50%), can only bring a growth in social recruiting by employers looking to capitalise.
> Recruiters are moving from using one job board to using multiple boards. This is perhaps explained by the reported increased difficulty in finding the right candidates. As talent gets harder to find, the recruiters are spreading the net, perhaps an indication of the need for recruiters to look at other methods of attraction including social recruiting, outside of the traditional newspaper/job board route.
> By contrast, job seekers are increasingly reducing the number of job boards they are using, with increasing numbers reporting using one board. The majority are still using multiple boards, but this is decreasing notably. As the report suggests, this is probably due to job seekers seeing repeat ads across a number of boards, leading to the decision to save time and just use one. The challenge for the job boards being the need to win unique advertisers and job seeker loyalty. This highlights the challenge the job boards face in providing the best candidate experience, and perhaps explains the increased spend by job boards on TV and similar advertising, and increased social media activity aimed at raising brand awareness and loyalty.
> The number one function for job seekers, as always, remains the opportunity to browse jobs in one place and environment. Ease of navigation and locating jobs is clearly the most important thing for job seekers, as it always has been, however, this is notably down this quarter to its second lowest ever figure. As the report suggests, this is probably due to the fact that job seekers are only interested in applying for jobs they know they can get. This is perhaps a symptom of job seekers getting worn down by rejection or lack of feedback, and choosing to concentrate only on jobs they are confident they can get. For recruiters this means being very specific about what you are looking for in job postings, making this easy to locate and catch the eye, with less attention to the “fluffy” detail favoured by many copy writers. This also perhaps marks the end of the practice of job seekers taking a “flyer.”
> Job notifications by e-mail are returning in popularity. There was a period of time where innumerable matching of offerings from many services amounted to spam,and this led to a decline in popularity of this service. perhaps the move to single job board use is also a factor in this. Using one job board only means less e-mails, but those received having greater relevance. What I take from this is the need for recruiters to ensure that any automated matching and filtering is accurate from a career site, leaning towards the talent network approach. This also means enough data needs to be collected and searchable at sign up. Any matching technology will only be as accurate as the data to match to. Recruiters should also be considering how they write and add jobs, with enough match points to ensure accuracy.Thekey point I take from this again is job seekers declaring “I want to hear about jobs I can get, rather than jobs I might want.”
> The 3 key factors in recruiters choosing which job board to use are price, as recruiters look to reduce cost per hire in any way they can,specialisation or reach to attract the harder to find candidates, and an active strategy to attract new candidates on to the board. This perhaps explains the increase in T.V. and social activity by the UK job boards, which is more than I can remember at any time. The research shows that this kind of activity is as important for client attraction, as candidate attraction, and is perhaps an important message for recruitment agencies that they need to maintain a high brand profile, aside from posting jobs.
> Regional profile also features highly, continuing the theme from previous research that local is the number one requirement for job seekers.This should be encouraging for regional boards and recruiters, and highlights the need to have a local brand, as well as a national or even global brand.
> Surprisingly, there has been a decreased desire for mobile or social features on job boards, despite significantly increased use of social channels by the world at large, witnessed by the significant growth in user accounts. Whilst engagement, mobile and interactivity is seen as important on career sites, and with individual recruiters, job seekers are less interested in these functions on job boards, perhaps related to the main attraction being the opportunity to browse, get jobs by e-mail and apply. Interestingly, this is in contrast to much of what the commentators are advising job boards need to do to avoid imminent death. I suspect the comments on mobile features relate to an assumption by job seekers that mobile compatibility, and ease of operation is standard now.For many, accessing job boards by mobile is the normal route to access, not considered any different to P.C. access, and only noticed when it is not possible.
> Recruiters report that the most important feature of any job board is a searchable C.V. database, preferring to pro-actively search for candidates, rather than advertise and wait. This again highlights the potential for developing sourcing skills outside of the job boards, and explains the increase in popularity of sites like LinkedIn, and in the U.K, C.V.Library. Despite the continuing rise in unemployment, the right candidates are still hard to find. The match needs to be 100% for both the job seeker and the hiring manager. With job seekers only applying for jobs they feel they are qualified for, and recruiter requirements in many cases being less defined, its easy to see the benefit to recruiters of taking the job to the candidate. This starts with the obvious places, like the C.V. database, and expand from there. Direct sourcing is becoming increasingly important for recruiters and is a skill, both in terms of technique and approach that needs to be developed.

Felix Wetzel

Once again, Felix Wetzel, the recently promoted Strategy Development Director at Jobsite, will be discussing this and other data in a track at #truLondon. It is a great opportunity to discuss real data and ongoing research from the leading UK job board. Anyone who knows Felix, knows that this will be as entertaining as it is informative. I’m grateful to Felix and Jobsite for the very open approach they take to data and sharing knowledge. This approach can only make recruiting in general better informed and effective.

This post is my interpretation and opinion on the research as it is presented. I urge you to download the report yourself, it’s free and available every quarter, and let me know what you think.

Bill

LINKS

Jobsite’s Quarterly Recruitment Review

Jobsite.Co.Uk

Felix Wetzel

The plans for #TruLondon are coming together, in what promises to be the best event yet. #TruLondon takes place on the 22′nd – 23′rd Feb, at The City Hotel, E1.  Their’s 40 track leaders lined up, coming from around the globe including South Africa, America and right across Europe. Participants are already booked from 12 countries. There’s plenty of new conversations, livestream, new for 2012 is a live lab that is going to feature a surprise hack to be announced on the day, the #TruGrads, a minimum of 6 case study’s and much more. We’ve also teamed up again with Rob Van Elburg and #RIDE for “The Recruitment Industry Dance Event,” on the 22′nd. There’s something for everyone in the tracks, with track leaders from Corporate and Agency Recruiting, H.R, Learning and Development, Technology, Digital Media, Job Boards and more. 36 tracks. No presentations. No powerpoint.
Check out the faces of the track leaders:

Theres only 30 tickets left. You wouldn’t want to miss out!

Book Tickets Now By Clicking On The Image

About a year ago I was interviewed by John Sumser as part of his influencer series. John asked me who I was influenced by, and was a bit surprised (not by his inclusion, but because Mark was less well known across the water,) when I gave this answer:

“4: Mark Rice – Andsome People.

A recent one for me. Mark has been running multiple social recruiting campaigns with real results. These are quite different (and I’d say above all simple) in approach. I have only noticed his work over the last 9 months, and he shared real case studies at #trulondon. I think his work rivals most others in this field anywhere.”

I first came across Mark via Twitter and the #Andsome hashtag. where he has been a daily contributor to the #SocialRecruiting hashtag. He has a sharp wit, which he is not afraid to share, and an opinion on most things from gaming through to employer branding and on-boarding.

Marks career, prior to co- founding Andsome People in 1998,  includes 2 years at Bernard Hodes as Creative Director, a year as Head of Art at MacMillian Davis and 2 years at Barkers as Art Director/Creative Group Head, his first post in the world of recruitment advertising.

I heard more about Marks work at #truLondon a year ago. Mark shared two brilliant story’s about social recruiting working with I.T.V. for script-writers and runners, and with Paul’s the Bakers for Managers and other staff. I think it was the Paul’s story that first made me realise that social recruiting didn’t necessarily mean on-line recruiting, it’s more of an approach and mind-set. I now incorporate much  of this thinking in to my work integrating social recruiting, and I always think, “What would Andsome do?”

The I.T.V. story was a recruiting project, firstly to hire script writers, but not from the usual places. The long running soap Coronation Street wanted to introduce new blood. Rice created Facebook groups to suggest story lines and how episodes could finish. He ran a competition to identify the best talent, and they hired from this pool.

To hire runners Andsome created and managed a twitter account, tweeting in to the hashtag streams of popular programs, with a link to an interactive page with the opportunity to apply. The work was simple, but brilliant, built around engagement, but more importantly got results.

The Paul’s campaign was different, but no less effective. Mystery shoppers were sent out to competitor establishments to spot those staff that offered exceptional customer service, in line with Paul’s own values. Once identified they were presented with a card thanking them, with a message added in invisible ink that was revealed when added to heat, with an invitation to connect. It was different, and it worked!

The Andsome Avatar

Since their inception, Andsome People have won awards in recognition of excellent work in social recruiting. Last week, at the RAD Awards, Andsome won in no less than five categories, for their continued excellent work with I.T.V. and restaurant chain ZiZi. Most notably, they won an award for a social recruiting campaign in a non-social recruiting category, taking social in to the mainstream. You can read the story of these campaigns (and others), in a five-part series on the Andsome Blog, linked at the end of this post.

This video (stolen from Apple) is my shout out for Mark Rice and Andsome People:

Today’s post and the first of my Sunday Shout Outs, is in recognition of the excellent work Andsome have done to prove that social recruiting need not be complicated, All of the featured campaigns took plenty of hours to deliver the engagement needed to make them work. A level of engagement that is only possible in the social channels, and mostly delivered out of hours. I’m hoping we can get Mark back to #TruLondon on Feb 22′nd – 23′rd to share more of these story’s. They are after all, only around the corner, so come on Mark, come and share.

I know that Mark Rice and Andsome will not be a stranger to most of the U.K. readers of this blog, but for anyone not familiar with them, be sure to check them out.

Bill

Links

The Andsome Blog

Andsome People

Mark Rice

ITV Experience

ZiZi Talent (Look at this one!)

The RAD’s Winners

John Sumser’s Influencer Project Interview

I went over 50,000 tweets earlier this week. I joined twitter in May 2009. My first tweet was “is this working”, followed by “Can anyone see this?”. I had no idea in those days where twitter would take me, or really what I might get back. I was just curious about this channel that everyone was talking about,, where messages could not exceed 140 characters.
It seemed a kind of crazy place. I know that if I was measuring the R.O.I, I would have given up after a few months.
Without wishing to sound over evangelical, twitter has changed my life and my business beyond recognition, and in ways I would never have anticipated. I can honestly say that if I was measuring R.O.I. and looking at what I was getting back, I would have stopped at 250 tweets. There is very little business I can trace back to one tweet or another. I have not sold many tickets to events or won consulting business from a link i have tweeted, but what I do know is that virtually all the business I do is because of the network of people I first connected with on twitter, and that is what I see Twitter as, the introduction channel.
I tend to follow new people most days. I don’t automatically follow people back because they have followed me. I don’t even rush off and check a bio to see if they are “worth” following, because my view is that anyone who has tweeted something that got my attention in a busy stream, is worth following. I don’t expect people to follow me back, only 40% do. I don’t count follower numbers, because the only matrix that is really important to me is shares, retweets or @ messages. That tells me if people are choosing to interact with me or not.
I’m not concerned about people who unfollow me, that is they’re  choice and prerogative. I don’t hold by the practice of mass unfollows, If someone was worth following once, their worth following unless they spam me with porn, free i-phones or really irritate me. I have learnt that as my network has grown, both in terms of follows and followers, some people interact with me every 6 months or so because of something I’ve tweeted, or they might ask for my help with something because they perceive me as having some level of knowledge of something, or they may respond to my request for help. What I do know from these occasional interactions is that even when we are not talking, they are watching. Thats what most normal (I don’t consider myself in that category) do. I’m more interested in the people I don’t know than the people I do, that’s why I try to follow new people every day. I spend most of my time on twitter either following #’s, taking part in chats or responding to @ messages, or asking my own questions.
According to the “experts” I should have no followers because I tweet a lot, retweet often and take part in chats that can flood the stream. It doesn’t seem to have done me any harm, and I will not be changing that approach any time soon.
I have learnt so much from all the content that has come to me via twitter, and although I connect in all social channels, most of the relationships, business or otherwise, originated from a tweet, and as twitter has no geographical boundaries,they are global relationships. Without twitter, these would not have happened.
I don’t think about brand, authenticity or transparency or any of that stuff when I’m tweeting, I just tweet what comes naturally and it seems to work.
This year I will be hosting 29 #tru events in 5 continents. All the track leaders, attendees and sponsors involved can be traced back one way or another to a network that originated on twitter. I can’t measure that via click-throughs, links or visits, but I know that it’s a fact.
Your approach to twitter should be just do it, tweet, spread your net wide and see what happens.
Thanks twitter for everything!

Bill

When I was out in Melbourne at #TruAus, I got to spend some time with Paul Jacobs, @pauljacobs4real, who I have followed and communicated with for some time. I would put Paul in my personal top 3 influencers in social recruiting. He has a great approach that is often fresh and unique. I recommend you follow him if you don’t already.

Over a few beers we came to a discussion about where the inspiration and ideas come from. When your doing innovative work and trying to do things differently, then it’s not always case studies or other peoples work that you want to follow. If you want to change things, you need a source of inspiration, and you can usually find it outside of recruiting. We quite often pat ourselves on the back for being clever and innovative in the recruiting sector, but to turn out the best work, you need to look at who uses the internet best. How do they use it and how do they make it work for them? If we can get our heads around what works, then we can make it work for us in recruiting.

Fuelled by a few shandy s, we concurred that the really successful Internet businesses were in the porn, sex and dating industries. They have been the first ones to adopt new technologies to their advantage, build communities around areas of interest and turn content viral. Concepts like live video streaming and one to one video booths have been in chat rooms for years, long before Google+ and hang outs. On line dating sites like match.com have been using profiling and matching technology for many years, turning it in to an art form that judging by the stats brings great success. This matching technology could be applied effectively to recruiting. New concepts like video interviewing and selection are old concepts in the dating industry.

The conversation with Paul might sound a bit crazy, but the more you think about it and make comparisons, the easier it is to see how far behind these sectors social recruiting is. Now that the basics match, what coming next, based on what we see from these sectors. (and I don’t venture too far inside even for research.) I’m told by a contact I have who works on adult websites that the big thing now is confidential content delivery and predictive content. Being able to deliver content across a variety of mediums, in particular mobile, and matching content, dates, profiles, video, whatever it is, that matches the viewers needs based on their past behaviour. These are the same things I know we are going to be talking about as the hot topics at #trulondon. Is dating and matching really that different? Think about what we can take from these sectors, and how we can apply them, just don’t expect to be able to expense the research!

Bill

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Paul Jacobs

 

Yesterdays announcement on the demise of Don Ramers Arbita job posting service OnePost, reported in John Sumsers H.R. Examiner, caught my attention, for the way Broadbean responded to the Arbita crisis. HRExaminer quotes Ramer as saying:

“As many of you know, Arbita has experienced technical challenges with our posting platform over the last few years and, despite our best efforts, has been unable to fully resolve them. The technical complexity of the posting business is growing each year and Arbita does not have the resources to sustain the high quality of service [we] pride ourselves on delivering. Accordingly, I have decided to close the Arbita posting platform and assist clients in migration to a more robust posting platform.”

That platform is Broadbean, who in my opinion have made a smart move. It’s not the usual business deal, it’s thinking outside the box by Kelly J Robinson, Broadbeans CEO and Founder, and I applaud them.
What Broadbean have done is honour the Arbita contracts through their own platform, for the duration of the Arbita contracts. Without this offer, those clients would have needed to spend again with another provider. No money has changed hands. Broadbean have extended their service to these customers without any charge, and will no doubt need to invest time and money in to integrating them.

Robinson is quoted as saying:

” The responsibility we take from Arbita is the tech and time they owe to their current clients.

We see it as the right thing to do, when a customer is using a posting distributor, no matter who that distributor – no matterwhat the technology – if that customer’s needs are not being met, this affects the industry, the job distribution market where we reside.

Please know that while Arbita’s business has failed and their doors have closed, with their technical operations ceasing, Broadbean is here to assist clients by offering to fulfill the service obligation owed to OnePost clients. The greater good is realized.”

I understand that Broadbean may well win these clients when it comes to renewal time, but it would have been an easier route for any competitor to stand-off and try to pick the bones out of the remnants. Having met Robinson at #truSanFran, and knowing the history of the company well, I’m sure the “greater good” comment is much more than words. It would be good to see other companies in our space looking to do the right thing by those companies in similar circumstances. Isn’t this the type of business that you’d want to work with?

I don’t know if you’ve looked at Broadbean recently, but they have added a lot of new features over the last 18 months, that integrate the whole on-line and mobile space including social, and some fantastic analytics that help track whats working, to help in decision-making. When you consider the size of Broadbeans global client base, and total reach, the data available is one of their biggest strengths in media and channel selection.

Having been through my own business difficulties in the past, I wish Don Ramer and Arbita the best in rebuilding a future, and to Broadbean, I tip my hat to you.

Bill

LINKS

Broadbean

HRExaminer

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